PRIVACY POLICY
Effective October 26, 2026

INTRODUCTION. Manhattan Wellness (“we,” “us”) respects your privacy. This policy explains what information we collect through manhattanwellness.org (the “Website”), how we use it, who we share it with, and the choices you have.

THE SHORT VERSION.
• Optional analytics and advertising cookies stay off unless you choose to allow them. You can change your choice anytime through “Your Privacy Choices” at the bottom of every page.
• We do not sell your personal information.
• Please do not send health or clinical details through the Website. Information you share in treatment is protected separately, as described below.

INFORMATION YOU GIVE US. We collect the information you choose to send us, such as when you:
• Contact us or request a consultation: your name, email address, phone number, and the message you write.
• Book a consultation through our scheduling tool: your name, email address, phone number, and the time you choose.
• Sign up for our newsletter: your first name and email address.
• Apply for a job: the details and documents you submit.
• Buy merchandise: your name, shipping address, and order details. Payments are handled by Stripe; we do not see or store full card numbers.

INFORMATION COLLECTED AUTOMATICALLY. When you visit the Website, our hosting provider records basic technical information needed to deliver and secure the site, such as your IP address, browser type, and the pages requested. Some content on the Website comes from other services, such as embedded videos, our booking tool, reviews, and fonts. Those services receive basic technical information, like your IP address, when they load.

With your permission only, we also use analytics and advertising tools that collect information about how you use the Website, such as pages viewed, time on page, and whether you reached us after clicking one of our ads. These tools are listed under Cookies and Similar Technologies below.

HEALTH INFORMATION AND THIS WEBSITE. Visiting a page about a type of therapy does not mean you are seeking that care, and we do not treat it that way.
• Analytics and advertising cookies stay off unless you allow them.
• Please do not include health or clinical details in Website forms. Our team will collect what is needed through our secure intake process.
• Information you share as a client is protected under HIPAA and described in the Notice of Privacy Practices we provide when you begin care. This Website policy does not cover your clinical records.

HOW WE USE INFORMATION.
• To respond to you, schedule consultations, and match you with a therapist.
• To send our newsletter, if you signed up. Every email has an unsubscribe link.
• To process job applications and merchandise orders.
• With your permission, to understand how the Website is used and to measure whether our ads lead people to contact us.
• To keep the Website secure and to meet legal obligations.

HOW WE SHARE INFORMATION. We share information only with service providers that help us run the Website and our practice, and only for those purposes:
• Website hosting and security: WP Engine.
• Website platform: Showit and WordPress.
• Contact and consultation forms: 123FormBuilder.
• Scheduling: Calendly.
• Newsletter: Flodesk.
• Merchandise payments: Stripe.
• Analytics and ad measurement, only if you allow them: Google (Google Analytics and Google Ads) and Automattic (Jetpack Stats).

We may also disclose information if the law requires it or to protect the rights and safety of our clients, staff, or others. We do not sell personal information, and we do not share it for targeted advertising without your permission.

COOKIES AND SIMILAR TECHNOLOGIES. Cookies are small files a website stores in your browser. On your first visit, a banner asks whether to allow optional tools. Nothing optional sets cookies until you choose Accept all or turn a category on, and turning a category off later removes its cookies.
• Strictly necessary (always on): remembering your privacy choice (a cookie named mw_consent, kept for 12 months), hosting and security (WP Engine), scheduling (Calendly), and our accessibility menu (Ally by Elementor).
• Analytics (only if you allow it): Google Analytics and Jetpack Stats count visits and pages viewed.
• Advertising (only if you allow it): Google Ads measures whether our ads lead people to contact us.
Before you choose, Google’s tags may send limited signals that do not use cookies.

YOUR CHOICES.
• Cookie and tracking choices: select “Your Privacy Choices” at the bottom of any page to turn analytics or advertising on or off.
• Global Privacy Control: if your browser sends a GPC signal, we treat it as a request to keep advertising off.
• Do Not Track: our Website does not respond to Do Not Track signals; we honor Global Privacy Control instead.
• Email: unsubscribe through the link in any newsletter.

YOUR RIGHTS. Depending on where you live, you may have the right to ask us to:
• Tell you what personal information we have about you and give you a copy.
• Correct inaccurate information.
• Delete your information.
• Opt out of the use of your information for targeted advertising.
To make a request, email hello@manhattanwellness.org. We will verify your request before acting on it, and you may use an authorized agent. We will not treat you differently for using these rights.

HOW LONG WE KEEP INFORMATION. We keep information only as long as we need it for the purposes above or as required by law.

HOW WE PROTECT INFORMATION. We use reasonable administrative, technical, and physical safeguards. No method of sending or storing information online is completely secure, so please avoid sending sensitive details through the Website.

CHILDREN. The Website is not directed to children under 13, and we do not knowingly collect their information online. If you are a parent or guardian seeking care for a minor, please contact us directly.

CHANGES TO THIS POLICY. We will post any changes on this page and update the effective date. If we make a material change, we will note it on the Website before it takes effect.

CONTACT US. Manhattan Wellness, 274 Madison Avenue, New York, NY. Email hello@manhattanwellness.org with questions about this policy or to make a privacy request.